Privacy Policy
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us or request booking assistance, we may collect:
- Full name
- Email address
- Phone number
- Travel preferences
- Flight details
- Billing information (when applicable)
Non-Personal Information
We may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage data
- Pages visited
- Referral source
- Cookies and analytics data
How We Use Your Information
We use your information to:
- Provide flight booking assistance and customer support.
- Respond to inquiries and service requests.
- Process travel-related requests.
- Improve our website and user experience.
- Send booking confirmations and service updates.
- Detect fraud and maintain website security.
- Comply with legal obligations.
- Send promotional communications if you have chosen to receive them.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences.
- Improve website performance.
- Analyze visitor behavior.
- Personalize your browsing experience.
You may disable cookies through your browser settings, although some website features may not function properly.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information with:
- Airlines and travel service providers when necessary to assist with your booking.
- Payment processors for secure payment transactions.
- Trusted service providers who assist in operating our website.
- Government authorities when required by applicable law.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable security measures, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites, including airline websites and travel service providers. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.
Data Retention
We retain your personal information only for as long as necessary to:
- Provide requested services.
- Comply with legal obligations.
- Resolve disputes.
- Enforce our agreements.
When information is no longer required, we securely delete or anonymize it.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Restrict or object to certain processing activities.
- Withdraw consent where processing is based on consent.
- Request a copy of your personal information.
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has submitted personal information, we will take reasonable steps to delete it promptly.
International Data Transfers
If you access our website from outside the country where our servers are located, your information may be transferred and processed in different jurisdictions. By using our website, you consent to such transfers where permitted by law.
Marketing Communications
If you subscribe to our newsletters or promotional emails, you may receive information about travel offers, discounts, and updates. You can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Any updates will be posted on this page along with the revised Effective Date.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us through the information provided on our Contact Us page.